This is to troubleshoot the website working from remote desktop

Run these in PowerShell from the machine having the problem:

Test-NetConnection finprodapp.abcd.edu -Port 443


Invoke-WebRequest https://finprodapp.abcd.edu/ 

Check from Server SSL, TSL connectivity :

openssl s_client -connect finesupgd.abcd,edu:443 -tls1_2